Privacy notice
We respect your privacy. This notice explains how we handle information you share when you submit a tour inquiry and how we use it to respond and coordinate.
What information we collect
When you request an experience, we collect details you provide such as your name, email address, phone number, preferred date, and group size. Optional details (like accessibility notes or lodging needs) help us prepare the best possible experience.
We may also use request details to confirm logistics and respond to questions.
How we use your information
We use your information to review and confirm availability, communicate updates about your request, and provide practical details you need for your date. If you opt in, we send email updates related to your inquiry.
We don’t sell your personal information.
Your communication choices
You can choose whether to receive email updates about your request. If your plans change, reach out and we’ll help with the next steps.
Data safety & retention
We use reasonable safeguards to protect information against unauthorized access. We keep request records only as long as needed to respond and coordinate, and to meet legal and operational requirements.
Questions about privacy?
If you’d like to understand how your request information is handled, contact our support team and we’ll help.